Terms of Service

Our service terms and conditions

Terms of Service for RO Care Bangalore

Last updated: January 2025

These Terms of Service ("Terms") govern your use of RO Care Bangalore's services. By using our services, you agree to these terms.

1. Service Description

RO Care Bangalore provides water purifier repair, maintenance, installation, and related services in Bangalore, Karnataka, India.

2. Service Booking

When booking our services:

  • Provide accurate contact and location information
  • Ensure access to the service location
  • Be available during the scheduled appointment time
  • Pay the agreed service charges

3. Pricing and Payment

Our pricing policy:

  • Service charges are clearly communicated before service
  • Additional parts or materials may incur extra costs
  • Payment is due upon completion of service
  • We accept cash and digital payments

4. Warranty and Guarantee

Our warranty terms:

  • Repairs: 3-month warranty on workmanship
  • Installations: 1-year warranty on installation
  • Filter replacements: 6-month warranty
  • Warranty covers defects in our work, not manufacturer defects

5. Cancellation Policy

Cancellations must be made at least 2 hours before the scheduled appointment. Late cancellations may incur a cancellation fee.

6. Emergency Services

Emergency services are available 24/7 but may incur additional charges outside regular business hours.

7. Limitation of Liability

RO Care Bangalore is not liable for any indirect, incidental, or consequential damages arising from our services.

8. Contact Information

For questions about these terms, contact us:

RO Care Bangalore

Phone: 8147946818

Email: info@rocarebangalore.com

Address: Bangalore, Karnataka, India

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